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If you've had an accident which wasn't your fault, then one call to Direct Accident Management can take care of everything.

Right from collecting your car, delivering a hire car whilst yours is repaired, and arranging all the necessary expertise to assist you in getting back on the road, Direct Accident Management will take care of it all.

 

0845 054 1000

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Direct Accident Services

If an accident is not your fault, you don't have to use your own insurance company. We provide a suitable hire vehicle, delivered when and where you want it. Importantly you can choose your own repairer, or we can provide one of our approved and qualified workshops. In the most extreme cases, if your vehicle is deemed a “write off”, you will receive a cheque for the vehicles “Pre Accident Value”

Provision of a Replacement Vehicle

You are legally entitled to a replacement vehicle if your own is involved in an accident caused by another party.

Although many insurance companies and repairers offer “replacement vehicles”, these are invariably small, “no frills” vehicles at the lower end of the price range.

We, however, commit to supplying you with a vehicle of an equivalent size and standard to your own, which in the majority of cases will be less than twelve months old.

All vehicles are delivered either to your door or to an alternative place of your convenience.

The fleet currently has an enormous variety of vehicles at its disposal, including all classes and sizes of Mercedes.

Vehicle Recovery and Repair

The recovery, storage and repair of your damaged vehicle are integral parts of our service. Our staff will liaise directly with you, the customer, to ensure these arrangements are made to your convenience.

Repairs will take place locally to you at one of our approved repairers, and your vehicle will be returned to you only on your complete satisfaction with the work carried out.

DAMS also gives you the flexibility of being able to choose the repairer if you wish.

Prestige and Commercial Vehicles

As already indicated, we are not limited in the range of replacement vehicles we can offer. Clients whose vehicles may be classed as “prestige” can therefore expect to receive a similarly prestigious vehicle whilst their own is repaired. Equally, clients who require a commercial vehicle will also be given a suitable replacement, with short, medium or long wheelbase types all available.

Accident Management Without the hassle and stress!

Direct Accident Management is a non-fault accident management service, providing a first class, hassle free way to getting back on track after your accident.

 

 

 

 

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CALL NOW ON

0845 054 1000

 

 

 

make an accident claim

Direct Accident Management is a non-fault accident management service, providing a first class, hassle free way to getting back on track after your accident.

 

If you've had an car accident which wasn't your fault, then please either fill in the short incident report form below, or call 0845 054 1000.

One of our experienced members of staff will contact you shortly to discuss the support we can offer.

 

 

 

CLAIMS guide:

To ensure we process your claim in a method that is convenient for you, we have provided a comprehensive claim application process.

 

This application will provide your representative with an overview of your situation.

 

We provide a callback facility, should you wish to discuss your claim, or call our UK Claims handling team on


0845 054 1000

Make a Claim
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ABOUT US

We cover the whole of England and Wales, specialising in all aspects of vehicle accidents from start to finish, by removing the hassle and inconvenience of constant telephone calls and communication with your insurer’s and third parties.

 

 ABOUT DIRECT ACCIDENT MANAGEMENT

 

Direct Accident was formed in 1996 to assist clients who had been involved in road traffic accidents caused by another party. In that time we have helped literally thousands of clients by taking away the worry and inconvenience that inevitably result from an accident caused by somebody else.

Based from our new head office building in the North West of England, we offer a 24-hour, 7-day a week service, achieving nationwide coverage from our enormous and varied fleet of vehicles.

Our dedicated Claims Advisors deal with your claims quickly and efficiently, and thanks to our long established relationships with repairers, insurance companies and solicitors, we are able to ensure your problems are resolved to your complete satisfaction.

At Direct Accident Management, our commitment is to make your accident problems our business.

Reasons why you should chose to use us:

 

  • Provision of a like for like Replacement Vehicle
  • The recovery, storage and repair of your damaged vehicle are integral parts of our service.
  • We cater for Prestige and Commercial Vehicles.
  • We don't outsource to other companies

  • For enquiries, please call

    0845 054 1000

     

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    Contact us

    Our clients are important to us, that's why we'd love to speak to you!

    Feedback is always welcome.

     

    Direct Accident Ltd

     

    139 New Court Way

    Ormskirk

    Lancashire

    L39 2YT

     

    Call the claim hotline 24/7


    0845 054 1000

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    Direct Accident Management Limited, a company registered in England and Wales Number 3259554 VAT Number: 673587784 and regulated by the Claims Management Regulator in respect of regulated claims management activities. Its registration (Authorisation Number: CRM2490) is recorded on the website: www.justice.gov.uk/claims-regulation. To view our complaints procedure, click here.

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